| Dispatch | We aim to dispatch all orders on the same day they are received. |
| Courier Service | Next Day and 1-3 Day deliveries are sent via DHL using a fully trackable service with text and email alerts, including a 1-hour delivery time slot. |
| Next Day Cut-Off | Orders should be placed by 1:45pm for Next Day Delivery. If your order is urgent and placed after this time, please call us and we will do our best to prepare it for courier collection. |
| Delivery Days | Deliveries are made Monday to Friday. |
| Friday Orders | Orders placed on Friday using Next Day Delivery will be delivered on Monday. |
| Saturday Delivery | Saturday delivery can be selected during checkout and is charged at £14.99. |
| Signature Required | Someone must be available to sign for the delivery, either at home or work. |
| Delivery Options | Couriers will text and email you with options to deliver to a neighbour or rearrange delivery for another day. |
| Service | Cost |
|---|---|
| 1-3 Day Delivery | £5.99 (below £100) / Free (over £100) |
| Next Day Delivery | £8.99 |
| Next Day by Noon | £14.99 |
| Saturday Delivery | £14.99 |
| Northern Ireland | £10.99 |
| Republic of Ireland | £12.99 |
| Isle of Wight | £13.99 |
| Scottish Islands | £13.99 |
| Scottish Highlands | £13.99 |
| Channel Islands | £13.99 |
| Isle of Man | £13.99 |
| Scilly Isles | £13.99 |
| UK Islands | £13.99 |
| Most European Destinations | £20.00 |
| Pricing | To ensure the safe delivery of your parcel, we only send by couriers such as Fedex and DHL. The cost is calculated at the checkout stage and is based on the weight and size of the package. |
| Packing | Orders are carefully packed to keep delivery charges as low as possible. |
| Tax | Orders shipped to all countries are exempt from UK taxes and are discounted by 16.6% at the checkout. |
| Delivery Method | All international deliveries are sent by courier only such as Fedex and DHL. |
| Tracking | Courier delivery ensures full tracking and delivery within a few days. |
| Delivery Estimate | Estimated delivery charges are shown in the shopping cart as items are added. These are usually accurate but can occasionally vary. We will always inform you in case of any rates changes. |
